Contact Us

We are committed to listening and partnering with your business on the path to sustainable growth.

We are always ready to support

At RBV Vietnam, we believe that our customers’ trust is the true measure of our success

We do not merely provide services; we aim to become a long-term strategic partner, supporting businesses in building capabilities, complying with standards, and achieving sustainable development.

All RBV partnerships are built on the principles of transparency, trust, mutual understanding, and close collaboration.

Whether you are a current partner or a business exploring our services, don’t hesitate to reach out.

For participating factories

Please contact directly the Enterprise Advisor (EA) in charge of your factory to receive the most prompt and tailored support.

For new requests or service feedback

If you have any questions, requests for consultation, or would like to share feedback to help us improve service quality, please fill out the form on this website or contact us through one of the following channels:

  1. General Inquiries: vietnam@rbv.com.vn
  2. Factory registration: registration@rbv.com.vn
  3. Feedback on service quality: feedback@rbv.com.vn
  4. Complaints and Reports of Violations of the Code of Conduct: ethics@rbv.com.vn
  5. Training service: training@rbv.com.vn

    The RBV team will respond as soon as possible.

Submit your Request to RBV

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*RBV Vietnam is committed to protecting your information in accordance with the Company’s data privacy policy.

** RBV Vietnam does not have the authority to receive or resolve complaints related to violations of labor laws or labor disputes.

Our Principles

Listening and Understanding

We always begin by listening — to truly understand the context, challenges, and unique goals of each enterprise. Every factory has its own story, and our solutions are “tailor-made” to best fit your operational reality.

Partner for Development

Our partnership does not end with an assessment report. Our Enterprise Advisors (EAs) continue to work closely with your team to identify root causes, develop actionable improvement plans, and monitor progress toward sustainable growth.

Transparent and Constructive Communication

We maintain an open, transparent, and constructive dialogue. All feedback and discussions are conducted with honesty and respect, always aiming toward the shared goal of continuous improvement in the workplace.

Absolute Confidentiality and Integrity

Protecting information and upholding integrity are our top priorities. All client data and information are handled with the highest standards of confidentiality, ensuring a trustworthy and secure working environment.