Commitment to Partnership & Client Support
At RBV Vietnam, we believe that your success is the true measure of ours. We aspire to be a strategic partner that accompanies your business on its journey toward sustainable growth. Our commitment is built on a foundation of trust, understanding, and close collaboration.
Our Support Principles
We are committed to delivering a professional and dedicated service experience, guided by the following core principles:
Listening and Understanding
We always begin by listening — to truly understand the context, challenges, and unique goals of each enterprise. Every factory has its own story, and our solutions are “tailor-made” to best fit your operational reality.
Partner for Growth
Our partnership does not end with an assessment report. Our Enterprise Advisors (EAs) continue to work closely with your team to identify root causes, develop actionable improvement plans, and monitor progress toward sustainable growth.
Transparent and Constructive Communication
We maintain an open, transparent, and constructive dialogue. All feedback and discussions are conducted with honesty and respect, always aiming toward the shared goal of continuous improvement in the workplace.
Absolute Confidentiality and Integrity
Protecting information and upholding integrity are our top priorities. All client data and information are handled with the highest standards of confidentiality, ensuring a trustworthy and secure working environment.
Always Ready to Support!
Whether you are a current partner or a business exploring our services, don’t hesitate to reach out.
For Enrolled Partners
Please contact your assigned Enterprise Advisor (EA) directly for the most prompt and personalized support.
For New Inquiries or Service Feedback
If you have any questions, consultation requests, or feedback to help us improve our service quality, please contact us via:
– Email: customers@rbv.com.vn
– Phone: 0839978781
– Address: Hà Nội, Việt Nam
Submit your Request to RBV