Contact Us
We are committed to listening and partnering with your business on the path to sustainable growth.
Commitment to Partnership & Client Support
At RBV Vietnam, we believe that our customers’ trust is the true measure of our success
We do not merely provide services; we aim to become a long-term strategic partner, supporting businesses in building capabilities, complying with standards, and achieving sustainable development.
All RBV partnerships are built on the principles of transparency, trust, mutual understanding, and close collaboration.
For participating factories
Please contact your assigned Enterprise Advisor (EA) directly for the most prompt and personalized support.
For New Inquiries or Service Feedback
If you have any questions, requests for consultation, or would like to share feedback to help us improve our service quality, please complete the form on this website or contact us via one of the email addresses below.
-
General Inquiries: vietnam@rbv.com.vn
-
Factory registration: registration@rbv.com.vn
-
Service Feedback: customers@rbv.com.vn
-
Complaints and Reports of Violations of the Code of Conduct: ethics@rbv.com.vn
-
Training service: training@rbv.com.vn
The RBV Vietnam team will respond as soon as we can.
Submit your Request to RBV
*RBV Vietnam is committed to protecting your information in accordance with the Company’s data privacy policy.
** RBV Vietnam does not have the authority to receive or resolve complaints related to violations of labor laws or labor disputes.
Our Support Principles
Listening and Understanding
We always begin by listening — to truly understand the context, challenges, and unique goals of each enterprise. Every factory has its own story, and our solutions are “tailor-made” to best fit your operational reality.
Partner for Development
Our partnership does not end with an assessment report. Our Enterprise Advisors (EAs) continue to work closely with your team to identify root causes, develop actionable improvement plans, and monitor progress toward sustainable growth.
Transparent and Constructive Communication
We maintain an open, transparent, and constructive dialogue. All feedback and discussions are conducted with honesty and respect, always aiming toward the shared goal of continuous improvement in the workplace.
Absolute Confidentiality and Integrity
Protecting information and upholding integrity are our top priorities. All client data and information are handled with the highest standards of confidentiality, ensuring a trustworthy and secure working environment.